What is an important technique to use during victim and witness interviews?

Active listening is a crucial technique to employ during victim and witness interviews because it fosters an environment of trust and respect. By actively listening, the interviewer shows genuine interest in what the person is saying, which can help the interviewee feel more comfortable and willing to share detailed information about their experiences. This technique involves not only hearing the words being spoken but also interpreting the underlying emotions and non-verbal cues, allowing for a more in-depth understanding of the individual's perspective.

Active listening encourages the interviewer to ask open-ended questions, clarify details, and reflect back what the interviewee has said, all of which can significantly enhance the quality of the information gathered. This approach contrasts with methods like rapid questioning or using written scripts, which may create pressure or inhibit the flow of information, potentially leading to less accurate or incomplete recollections. Disregarding emotional responses can also harm the rapport between the interviewer and the interviewee, making it less likely for the latter to share crucial details about their experience.